We ship to US delivery addresses within the contiguous 48 states.

We also ship to Alaska, Hawaii and APO/FPO addresses when they have a US zip code. Additional shipping charges may apply, and delivery may take longer to these locations.

Standard Ground Shipping within the US is free for all orders within the contiguous United States.

Please note that order processing may take up to 2 business days after the order is placed. Second day delivery may not be available for orders placed on, or requested to be delivered on, Saturdays, Sundays or holidays. The availability of Second day delivery will always be subject to availability of stock, subject to a surcharge and be dependent on where the delivery location is.

Shipping to Alaska, Hawaii, US Territories, and APO/FPO addresses standard is $15.75 for all orders.

Taxes are calculated according to shipping destination.

Unless there is an unusual circumstance, our aim is to process your order within 48 hours. At that point it typically takes 3 days for the order to arrive.

Typically, it will take 7-10 days. We work diligently to shorten that time as much as we possibly can.

Each order is assigned a tracking number that will be sent to you when we confirm your order has been received, and again when it is about to ship. Once shipped, use that tracking number until you receive your ordered. Sometimes order progress takes a day or so before it is reported via the link.

When the Ship To designation is on your screen, simply delete the previous information and enter the new address. If your order has already processed and released to our warehouse, it's too late to make address changes.

Yes. You can simply delete the saved method from your customer information. If you have difficulty with this, please contact Customer Service.

We accept online payments by Visa, MasterCard, American Express, Shop Pay, Amazon Pay, Afterpay and PayPal. When purchasing from Priori your financial details are passed through a secure server using the latest 128-bit SSL (secure socket layer) encryption technology. Credit card details are never stored on the Priori website in any way, and are passed on directly to our Payment Gateway (Stripe or PayPal) for authorization and authentication.

If you believe your payment method has been declined erroneously you can contact your bank or credit card issuer, or contact us, and we will try to find another solution.

Email PRIORI Skincare Customer Service at info@prioriskincare.com and we'll send you a pre-paid return shipping label.

Any item returned after 30 days from order date is not eligible for refund.

A refund will be issued once we have received your returned items. Refunds do not include any shipping or handling charges. Your refund will be credited to the credit card used for the original transaction. Please note that credit card refunds may take up to 10 business day for your bank to complete, depending on their processing times. This can vary greatly between credit card issuers

We’re sorry about that. Email our Customer Service team, and we will walk you through the steps to correct this error.

First, we suggest clicking on the link in your order confirmation email. That will show you where your package is on that day. If you are having difficulty with that, we encourage you to contact our Customer Service team.

Only one promo code will work on each order.

A refund will be issued once we have received your returned items. Refunds do not include any shipping or handling charges. Your refund will be credited to the credit card used for the original transaction. Please note that credit card refunds may take up to 10 business day for your bank to complete, depending on their processing times. This can vary greatly between credit card issuers

We’re sorry about that. Email our Customer Service team, and we will walk you through the steps to correct this error.

PRIORI Skincare products are formulated for all skin types. If you have questions as to whether any particular product is right for you, you can consult our Customer Service team, and they will guide you through the selection process

Yes, all our products are appropriate for all skin types, including the most sensitive skin.

Unequivocally, we do not test on animals. Period. We are PETA certified cruelty free.

Priori products are not only cruelty free, colorant and fragrance free, but are also formulated without harsh chemicals that can cause skin irritations - a great natural choice for your skin and the environment. Our products are formulated WITHOUT sulfates, SLS and SLES, parabens, formaldehydes, formalde- hyde-releasing agents, phthalates, mineral oil, oxybenzone, coal tar, hydroquinone, triclosan, and triclocarban. Everything we make is Dermatologist tested.

Yes, all our products are free of parabens and fragrances and are thoroughly tested by dermatologists for safety, skin sensitivity and comedogenicity.

All Priori products feature an ingredient listing on the package as well as on the product pages of this site.

Our new lines are similar to previous Priori products, but have been updated and enhanced to provide you even better results. We think you'll like them.

There are times we offer samples, but not always. Also, there are certain products that have smaller, travel sizes, as a trial product. You can also go to one of our retail partners and try the products there.

You can either send an email, or call, our Customer Service team and one of our aestheticians can help inform you as to how our products work. You can also check on our product pages for instructions on each product.

Please contact Customer Service for assistance.

Cosmetics, Cosmeceuticals and most Prescription Drugs are not tested for reproductive toxicology. Priori skincare products have not been tested and it is a personal choice between you and your physician or beauty therapist if any products should be used during pregnancy. Always refer to your doctor for this answer.

Within a few weeks of using Priori Skincare products on a regular basis, skin should begin to look and feel smoother and healthier. The look of fine lines and wrinkles will begin to diminish and complexion and texture will appear more even. An average of 2 to 6 weeks should be allowed for visible results, depending on the condition of the skin prior to using PRIORI products. However, due to the variable nature of the human skin, no guarantee can be made regarding length of time it will take to see visible results.

Individual customer experiences with Priori Skincare products may vary. Results given in testimonials and clinical trials are from real customers who have used Priori Skincare products, but similar results are not guaranteed. Individual results may vary depending on skin type, sensitivity, age, and skincare history, as well as how the product is applied.

Please contact Customer Service and we will guide you through our Professional line.

You should contact our great Customer Service team at info@prioriskincare.com